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Your business or organization benefits in many ways from offering Direct Payment to your customers or donors, including the following:
Direct Payment is simple.
- It eliminates many of the labor-intensive manual processes involved in handling check payments, improving the accuracy and efficiency of your operations.
Direct Payment is safe.
- It reduces returned payments and posting errors, due to the speed of processing payments and the increased accuracy of customer information.
- Payment collection is timely and automated; your company always knows when it will be receiving payments.
Direct Payment is smart.
- It saves you money in processing costs - the average savings is 11.5 cents per payment (versus checks).
- It will improve your company image, showing your customers that you are customer-focused and cost-conscious.
- It can enhance your customer experience and increase loyalty, providing a payment option that is reliable, accurate, convenient, and confidential.
- The timing of your receipts will be more predictable and reliable, allowing for more accurate cash flow forecasting and informed investment decisions.
- Direct Payment is also good for the environment. According to Javelin Strategy & Research, if all U.S. households paid their bills electronically, it would:
- Save 18.5 million trees each year, or the amount of lumber needed for 216,054 typical single-family homes.
- Save more than 15.8 billion gallons of wastewater a year, more than that generated by the city of Fresno, Calif.
- Save more than 29 trillion BTUs, more than enough energy to provide residential power to the city of Jacksonville, Fla. for one year.
- Reduce toxic air pollutants by 2.2 billion tons of CO2 equivalents, akin to having 390,326 fewer cars.
- Reduce by 1.7 billion pounds the solid waste generated in a year, equal to the raw tonnage generated by Detroit in a year's time.
- Save landfill space and curb the amount of toxic chemicals - including methane gas - released into the atmosphere as paper decomposes. A contributor to global warming, methane gas has 21 times the heat-trapping power of carbon monoxide.
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"Direct Payment is easier for our customers, more cost effective for us than processing a paper check, and it allows us to better predict our cash flow."
- Metropolitan Sewer District, St. Louis, Mo.
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